Satisfaction Survey
Optional Information: 
Fill out either of the following fields to help us retrace our steps so we can see what we did right, or wrong.
User Information: (?)
Part/PO Number: (?)
Enter a Part or PO Number if you wish to specify a recent order. Leave blank for general feedback.
How satisfied were you with RKL's ability to...
respond to your request for quote in an accurate and timely manner?
provide you a fair price on the quotation?
deliver your product on time?
provide a product that meets your specifications?
identify technical issues and communicate them to you?
provide you with the evidence of inspection that you required?
provide you with the certifications that you required?
package the product appropriately for protection?
provide accurate packing slips and invoices?
handle your complaints to your satisfaction?
handle your complaints on time?
respond to your emergency needs?
provide you with alternatives to lower the cost?
provide you with alternatives to improve the design?
provide you with alternatives to speed up the delivery?
 
Overall Performance?
 
Would you recommend our company to an associate?

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